Right now, someone is sitting with this platform trying to find the courage to take the next step. When they do — your organization needs to be there to receive them.

They found their way here.
Be there when they do.

I'm Still Here holds space for people at their lowest. Your organization is the next door they walk through. We connect the two — for free, forever.

Verified 501(c)(3) organizations only. Every application is reviewed by a human being.

Keep reading

How the handoff works

The hardest moment in human services
is the first ask.

We handle that moment. When someone is ready, they tell us. We tell you. What arrives in your queue is a person who already said yes.

01
Someone finds their footing

A person arrives at imstillhere.io — no account, no name, no form. The co-pilot holds space, listens, and earns trust over the course of the conversation. When they are ready — and only then — they hear one question:

“Can I help you find somewhere safe tonight?”

If they say yes — that is the moment. A consented, warm referral. They chose this. Nobody pushed them.

02
Your organization is there

That referral arrives in your dashboard in real time. Not a form submission — a person who chose to take the next step. You see only what they consented to share. You respond, assign a caseworker, or offer a bed.

Live referral queue — warm, consented, never cold
Bed board — real-time capacity across your locations
Client profiles — built from conversation, not paper
Case management — shelter to housing in one system
HUD-compatible outcome reporting built in
Staff co-pilot — next steps, documentation, de-escalation

What you get to do

The tools to actually finish the job
for the people who come to you.

Warm Referral Pipeline

Every person who opts in arrives already trusting the platform, already having taken the hardest step. Your intake team picks up from there.

Bed Board

Real-time shelter capacity across every location. No phone calls to find a bed. The person does not wait while you figure it out.

Client Profiles

Built conversationally — not from a paper form. The same person is never lost across organizations or counties.

Case Management

Goals, milestones, housing pathways. From emergency shelter to permanent housing — tracked in one place for every person you serve.

HUD Compliance

CoC reporting, HMIS-compatible exports, and grant dashboards built in. Your staff serves people — not spreadsheets.

Outreach Map

GPS-logged field encounters, encampment heat maps, encounter history. The people sleeping outside do not become invisible between visits.

Referral Network

Food, mental health, VA, detox, legal aid, DMV — one click to refer out. Nobody falls through the gap between services.

Staff Co-Pilot

Suggested next steps, de-escalation guidance, auto-documentation from voice notes. Your team stays present with the person, not the paperwork.

Data Portability

Your data belongs to you and to the people you serve. Export everything, anytime. No lock-in. No hostage data.

Who gets access

The people using this platform
are trusting us with their safety.

That trust is not handed to any organization that fills out a form. Every application is reviewed by a human being. Every org earns its place before a single referral is sent their way.

Organizations that earn access

Verified 501(c)(3) nonprofit organization
Active programs directly serving unsheltered people
Physical location or documented outreach area
Named program director or executive director
Willingness to participate in outcome reporting
No active state or federal compliance violations

Organizations that do not

For-profit organizations of any kind
Government agencies (state, federal, or municipal)
Organizations not serving unsheltered populations
Pending or lapsed 501(c)(3) status
Any organization under investigation for fraud or abuse
Faith-based orgs requiring conversion for services

We call out fraud publicly — because the people here deserve that protection.

Any organization that misrepresents itself to gain access to vulnerable people will be removed immediately and listed on our public accountability log with the nature of the violation. We protect the people on this platform by controlling who has access to them.

Why it is free

The people this serves cannot pay.
So we never ask them to.

We are a for-profit company

Chiller Tech Support LLC builds operating systems for trades companies, powersports dealerships, and field service teams. Paying customers. Real revenue. A business that works.

This is our give-back

Not a charity project. Not a tax play. We looked at the software gap in human services, looked at what we knew how to build, and decided to close it — free, forever, for the organizations doing the hardest work in this country.

“The AI is the tool. Humans with a heart are the commanders. I'm Still Here — are you?”

Join the back end

Tell us about the people
your organization serves.

Every application is reviewed by a human being. You will hear back within 5 business days.

Reviewed by a human. No automated rejections. No bots.